Privacy Policy

Effective Date

[01.01.2026]

Last Updated

[01.01.2026]

1. Introduction

Welcome to Bayview Fitness, at Fontygary Parks Ltd (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our gym, website, or use our services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly:
- Full name
- Contact details (email address, phone number, address)
- Date of birth
- Payment and billing information
- Membership and attendance records
- Emergency contact details
- Health information (where necessary for your safety during exercise)

B. Information We Collect Automatically:
- CCTV footage for safety and security
- Website usage data (cookies, IP addresses, browser type, device info)

3. How We Use Your Information

We use your information to:
- Manage your membership and provide gym services
- Process payments and renewals
- Communicate important updates and offers
- Ensure safety, security, and compliance with regulations
- Personalise your fitness experience
- Respond to enquiries and support requests

If you’ve opted in, we may send you marketing communications about offers or events. You can opt out at any time.

4. Legal Basis for Processing

We process your data under the following legal bases:
- Contractual necessity: To provide our gym and membership services
- Legal obligation: To meet our legal and tax requirements
- Legitimate interest: For safety, improvement, and member communication
- Consent: For marketing or collecting health information

5. Data Sharing

We only share your information when necessary:
- With payment processors (e.g., card payment providers)
- With IT and cloud service providers under strict confidentiality agreements
- With law enforcement or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary:
- Membership data: for the duration of your membership + 6 years
- CCTV footage: typically retained for up to 30 days
- Health data: for as long as you are an active member

7. Your Rights

Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request a copy of your data in a portable format

To exercise these rights, contact us using the details below.

8. Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and you share information at your own risk.

9. Cookies

Our website uses cookies to improve user experience. You can manage or disable cookies in your browser settings.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Bayview Fitness, at Fontygary Parks Ltd
Address: Fontygary Parks Ltd, Rhoose, Barry, South Glamorgan, CF62 3ZT.
Email:  Reception@fontygary.co.uk
Phone:  01446 710386

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.